Dedicated hotel general manager with more than 18 years of experience providing clients with the hig...View MoreDedicated hotel general manager with more than 18 years of experience providing clients with the highest degree of hospitality and customer service by ensuring that facilities meet and exceed expectations. Strong leader possessing outstanding work ethic and integrity, always dedicated to meeting budget and meticulously documenting financials. Manages by leading and showing staff the rewards of pushing past their own expectations to provide the best work possible.The primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation. -Excellent manager who leads by example and through instilling confidence in staff, leading to higher productivity and better client satisfaction. -Skilled in the principles of administration and management in the service industry, including strategic planning, production methods, human resources, and the coordination of people and resources. -Excels in sales and marketing, including showing, promoting, and selling. -Critical thinker who uses logic and reason to identify and evaluate situations and their alternative solutions. -Strong communication skills that allow me to easily determine guest and employee concerns.-Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results.